Recall Masters Announces Integration with Record360

Dealers, rental agencies, and consumers now have real-time status updates when returning vehicle rentals or during recalls; helps avoid claims disputes

Aliso Viejo, CA, July 24, 2017Recall Masters, Inc., the leading provider of automotive recall news, data, training, and communications today announced a partnership with Record360, the leading software for digital asset condition documentation and asset condition management, to integrate its real-time vehicle recall lookup into the Record360 app. Dealers, rental agencies and consumers now have enhanced transparency and real-time updates when returning vehicle rentals, and/or during recalls. This also helps both parties avoid unnecessary claims disputes.

Record360 offers app-based condition reporting software that allows dealers to automate the asset management component within their rental and leasing departments, by digitizing vehicle conditions reviews. Record360 eliminates the problem of customers claiming damage while their vehicles are in for repair, or claiming they did not cause damage to a loaner or rental vehicle.

Last summer saw new legislation passed on vehicle safety recalls, which results in a fine of $5,000 if a consumer is put into a rental or loaner vehicle with an outstanding recall. Rental car agencies must fix any and all open safety defects before renting out vehicles to customers.

“Our two companies share a common mission which is to help digitize archaic, paper-based processes still prevalent in the automotive and vehicle rental industry. Processes wrapped around rental returns, and now vehicle recalls in particular, continue to be major pain point for dealers and other stakeholders,” said Shane Skinner, Record360 CEO.

Determining recall status during the initial inspection process saves time, reduces friction and prevents unnecessary upsets between dealers or car rental agencies and their customers. It also can help prevent customers being put into a rental or loaner vehicle that has an existing recall that should not be on the road.

“Countless damage disputes impact relationships, customer satisfaction, and cause negative reviews. Vehicle condition and claims management processes is dependent on paper or low-fidelity digital reporting and Record360 fills the gap with a modern solution,” said Chris Miller, President of Recall Masters. “Additionally, our integration with Record360 ensures that the user is informed of any open recall in real-time while the initial inspection is done. This helps build trusting relationships between automotive dealers or car rental agencies and their customers.”

To learn more about Recall Masters complete beginning-to-end solution, schedule a demo or receive a free trial call: 888-651-4480; email info@recallmasters.com; or visit: http://www.recallmasters.com.

To learn more about the Record360 integrated solution including receiving a demo or free trial, call 206-489-3290, email info@record360.com, or visit http://www.record360.com.

About Record360:

Record360 is the leading software for digital asset condition documentation and asset condition management. Used by major companies across the globe, including Audi, Avis Car Rental, BMW, Jaguar, Mercedes-Benz, and NationaLease, Record360 brings greater transparency to condition reporting and helps companies boost their bottom line. Record360 was founded in 2013 and is based in Seattle, Washington.​ To learn more about the integrated solution including receiving a demo or free trial, call 206-489-3290,email: info@record360.com, or visit http://www.record360.com.

Media Contact:

Martin Levy

Martin Levy Public Relations, Inc.

martin@martinlevypr.com

206.851.7256

www.martinlevypr.com

About Recall Masters:

Recall Masters is the leading provider of automotive recall news, data, training, and communications. The company is dedicated to helping automakers and their dealers expedite the repair of recalled vehicles and make the roadways safer for everyone. Greater recall awareness and proactive management helps automakers protect their brand and build trusting relationships between automotive dealers, rental car agencies, auto auctions and consumers alike. Recall Masters is privately held and based in the Aliso Viejo, CA. www.recallmasters.com.

Media Contact

Sara Callahan

Carter West Public Relations

carterwestpr@gmail.com

727-288-2159

 

 

 

 

Record360 Provides Cost Savings Analysis Tool

Dear Prospective and Current Record360 Customers,

Damon Haber and I founded Record360 based on our combined 36 years experience at the largest rental company in the world. I’ve held various finance leadership positions, including CFO, in Europe, California, Wisconsin, and the Pacific Northwest and saved millions in various initiatives including performing various cost analyses and developing savings solutions for my various businesses and divisions.

I have developed a cost analysis tool to help demonstrate the benefits of moving from historical asset documentation tools such as paper & pencil or various camera based systems to Record360. This tool demonstrates that a 50-unit rental location can save over $50,000 annually using Record360 from both expected and less obvious savings including:

  • Missed Damages
  • Disputed Damage Write-Offs
  • Fuel Collections
  • Miles or Hours Collections
  • Personnel Time and Costs
  • Lost Customers Due to Disputes
  • Lost Referrals Due to Disputes
  • Office Supplies including Paper
  • Filing and Storage Costs

If you would like a free analysis of your documentation process to see how Record360 can save you a significant amount of money and time, please feel free to email me at shane@record360.com.

We already have 250 companies with over 1,000 locations worldwide saving money and time using Record360 so hope to have the opportunity to help your business as well.

Best,

Shane Skinner, Founder

Major Android Updates Coming to Record360

At Record360, we’re all about helping move the offline asset documentation processes online…and making sure you and your team are far more efficient while doing so. That’s why we’re so excited to announce the next round of updates you’ll be seeing coming up soon on your Android Phone and Tablet apps.  Continue reading “Major Android Updates Coming to Record360”

Record360 Releases New and Exciting Features in May!

May is here, and April showers brought new features. We here at Record360 are intent on providing the best asset documentation service, and that means continual additions and improvements to our digital platforms. Here are some of the latest updates we’ve rolled out on our iOS and Android apps!

Asset Condition Management Reporting
Keeping tabs on the condition of entire fleets of vehicles is a daunting task, especially if those assets are spread across entire states, countries, and continents. To make this easier, we’ve implemented a new interface that uses geographical data uploaded by the Record360 app to display the condition of assets across your entire area of operations.

While making notations in the Record360 app, you may assign condition values to whatever asset you are documenting. These values are used to generate scores that you can then view in the web portal. Use these scores to gain higher-level insight into your fleet management, and leverage this business intelligence to keep your fleet running at peak performance!

Conditional Triggers for Automated Messaging
When you’re managing numerous assets, staying up-to-date with changes in their condition can be difficult. By setting up conditional triggers, you can get real-time email notifications whenever specific changes are documented in an asset’s condition report. For example, any time an asset is reported with new damage an automated email update can be sent to your claims or service department to speed up estimates and the claims management process.

Learn more at www.record360.com.

Record360 Marks One-Millionth Transaction

SEATTLE, Wash., March 24, 2017 – Seattle-based Record360, the industry leader of asset-documentation services, today announced that it recorded its one-millionth transaction March 18, 2017.

The milestone was achieved by a transaction logged by Joe’s Airport Parking at Los Angeles International Airport.

Record360 founder and CEO Shane Skinner is thrilled about the company’s recent achievement. “Our one millionth transaction shows that our customers are continually improving service levels, while saving money and time,” he said.

“We are eager to witness many more such goals as Record360’s client base grows. Our company is delighted to be helping thousands of businesses alter their work digitally, in turn streamlining rental processes and eliminating paper trails.”

Using video recording and photos, Record360 clients mark any damage on their property prior to a rental. The process cuts down on future disputes, with Record360 storing the images with location and time stamps. Therefore, users have documentation to refer to upon returning the property.

Record360 customers include those renting cars, freight and property, with the company providing “the most advanced video and notation based asset condition documentation software on the market.”

About Record360

Record360 is the leading software for digital asset condition documentation and asset condition management. Used by major companies across the globe, including Budget, Komatsu, Avis and Papé Machinery, Record360 brings greater transparency to condition reporting and helps companies boost their bottom line. Record360 was founded in 2013 and is based in Seattle, Washington.

PR Contact:

Rebecca Skinner
rebecca@record360.com

 

Record360 and GoFormz Announce Integration Partnership to Provide Expanded Digital Offerings to Rental and Leasing Customers

Partnership offers a fully digitized solution, capturing all rental data electronically, including video & photo, contracts, forms & signatures

Seattle, WA, February 28, 2017 – Record360, the industry-leading provider of asset documentation software, today announced it has partnered with GoFormz, the first complete business solution to eliminate paper forms and modernize how businesses work. This partnership provides a modern-day solution to rental and leasing customers, offering a first-of-its-kind, fully electronic check-in/check-out process that encompasses all aspects of the rental agreement and asset documentation.

This integration aligns with increasing business demands for hi-tech solutions that streamline and fully digitize asset exchange processes. GoFormz drives digital transformation by providing businesses the easiest and most complete way to digitize their paper forms and processes. This partnership removes the need for paper when capturing rental agreement information, making Record360 a completely digital rental check-in/check-out solution.

Record360 already offers rental and leasing companies the ability to decrease damage disputes and expenses with their best in-class video & photo asset condition review process. Expanding product offerings with GoFormz mobile forms allows Record360 customers to further digitize their forms processes and improve customer service.  GoFormz offers a mobile forms and electronic document platform used by businesses of any size and industry around the globe. This partnership means that, for the first-time ever, rental and leasing businesses can enjoy a 100% digital rental agreement and asset documentation experience.

“Our customers have been requesting a complete solution that fully digitizes the check-in/check-out rental process, in an effort to completely do away with paper forms,” said Shane Skinner, Founder & CEO of Record360. “We are excited to integrate with GoFormz and we are confident that our asset protection solution combined with GoFormz smart mobile form technology will provide customers a much-needed solution that will streamline rental processes and officially make paper rental forms a thing of the past.”

“We are helping thousands of businesses and partners around the world digitally transform the way they work,” said Jeff Fildey, CEO of GoFormz. “We are thrilled to partner with an innovative company like Record360. Our joint solution will truly modernize the agreement and asset documentation workflows for rental and leasing companies.”

About Record360

Record360 is the leading software for digital asset condition documentation and asset condition management. Used by major companies across the globe, including Budget, Komatsu, Avis and Papé Machinery, Record360 brings greater transparency to condition reporting and helps companies boost their bottom line. Record360 was founded in 2013 and is based in Seattle, Washington.

PR Contact:

Rebecca Skinner
rebecca@record360.com

About GoFormz

GoFormz provides a mobile forms and reporting solution that organizations and individuals use to replace their paper forms ­– resulting in more accurate data, streamlined workflow and comprehensive reports that drive agile business decisions. GoFormz transforms companies of any type, size or industry into truly data-driven businesses that capture real time information across their entire workflow to deliver unprecedented insights and improvements in productivity. With over 25 million form pages processed, GoFormz is helping over 20,000 customers across more than 170 countries eliminate paper forms, unlock business data and dramatically improve how they work. GoFormz is backed by Cloud Apps Capital Partners and FLOODGATE and is based in San Francisco, California with offices in San Diego and London.

PR Contact:

Ren Chin
rchin@goformz.com

Record360 Announces Close of $500,000 Investment Round

Funding enables innovative product and partnership development to advance company’s industry-leading asset condition software

Seattle WA, February 15, 2017 — Record360, the industry-leading provider of asset condition documentation software, today announced that it has closed a new investment round of $500,000 led by current investors including Seattle-based Alliance of Angels and Bellingham Angel Investors (BAI). This investment round follows Record360’s previous $1.5 million funding round in 2015.

“We are fortunate to have the support of investors like Alliance of Angels and Bellingham Angels who share our product vision and recognize the significant market opportunity,” said Shane Skinner, Founder and CEO of Record360. “Since our product launch in 2015, we’ve quickly become the industry leader in digital asset condition documentation and management thanks to an outstanding team of employees, advisors and partners.”

“The Series Seed Plus financing builds on an exceptional year for Record360, which saw a rapidly growing roster of clients, key executive appointments and market momentum as they move to take a leadership role with digital solutions focused on automating the rental and asset management industry,” said Adrian Balfour, member of Alliance of Angels. “We believe the market will continue to see a shift towards digital solutions solving unique customer problems. Record360 provides an innovative rental and asset management solution and we are excited to collaborate with and support them as they work to build a great company in an exciting category.”

Record360 offers rental and leasing companies the ability to improve customer service, decrease damage disputes and expenses, and improve product quality with their best-in-class video and photo asset condition review process. Operating across multiple industries, including vehicle rental, equipment rental, and property management, Record360 provides companies with the opportunity to do away with paper forms while streamlining the condition review process and improving customer service.

This oversubscribed investment round was done at a step-up in valuation from the company’s prior round and highlights Record360’s momentum since launching in 2015. Record360’s revenue grew over 250% in 2016 and sales are expected to accelerate into 2017, as new innovative products are launched and multiple partnerships are announced. The company will use funding from this investment round to support its continued growth and increase investments in product development, sales and marketing.

About Record360
Record360 ([http://www.record360.com)]www.record360.com) is the leading software for digital asset condition documentation and asset condition management. Used by major companies across the globe, including Budget, Avis, Papé Machinery and Komatsu, Record360 brings greater transparency to condition reporting and helps companies boost their bottom line.

About Alliance of Angels
Alliance of Angels is the premier angel group in the Pacific Northwest, comprising more than 100 investors who fund and mentor early stage companies. It is recognized as one of the most active angel groups in the nation, having invested over $80 million in more than 200 early stage companies since 1997. To learn more, visit http://www.allianceofangels.com.

About Bellingham Angel Investors (BAI)
Founded in 2005, BAI is composed of 50 accredited investors who share a common interest in seeking investment opportunities in early or middle stage companies in the Pacific Northwest & British Columbia, giving preference to Whatcom, Skagit & Island counties. To learn more, visit http://www.bellinghamangelinvestors.com.

K&L Gates, LLP (www.klgates.com) served as counsel to Record360 in this transaction.

PR Contact:
Rebecca Skinner
(310) 766-2411
rebecca@record360.com

2016 Dealership Service Center Report Released

Dealership Service Center ReportWhat really gets service drive customers to choose you over the neighborhood service center? Is it customer service? Is it exceptional service work? Or, perhaps it’s just their vehicle warranty? We set out to answer this very question in our first-ever Dealership Service Center Report.

We surveyed 500 service drive customers to gauge their opinions about the service experience, and what could make it better. These customers were upfront about their dissatisfaction with pricing opacity and their need for stronger service offerings. Here are just a few key findings we uncovered: Continue reading “2016 Dealership Service Center Report Released”

How To Get Assets Ready for Sale 2.5X Faster

Digital car condition and damage reviewMany companies in the rental and leasing business, whether it’s cars, trucks or heavy equipment, ultimately sell their assets once they hit a certain age and usefulness. But getting assets ready for sale can take quite a bit of time. Between reviewing every asset, jotting down its condition, and recording it in one central location, it can be nearly a full-time job during the asset re-sale period. For companies with multiple rental locations, this process can be even more burdensome. Continue reading “How To Get Assets Ready for Sale 2.5X Faster”

Pro Tip: Isolating Damage With Point & Shoot Condition Reporting

Point & Shoot Vehicle Damage Condition ReportsSometimes damage is so big and obvious that you absolutely can’t miss it. But what about more minor damage? How do you make sure that anyone reviewing condition reports sees it and knows that it needs to be both paid for and repaired?

While leveraging photos and videos is a huge improvement over traditional paper forms, these two digital documentation approaches may let anyone reviewing the records miss small damage that needs their attention. This is where point and shoot condition reporting comes in. Continue reading “Pro Tip: Isolating Damage With Point & Shoot Condition Reporting”