Record360 takes investment from ASG to accelerate growth

Record360 takes investment from ASG to accelerate growth

SEATTLE, WA & WALNUT CREEK, CA |  SEPTEMBER 25, 2018

Record360, the leading software for digital asset condition management, announced that it has partnered with Alpine SG, LLC (“ASG”), a group of market leading vertical SaaS companies operated by world-class leaders.

Used by equipment, truck and auto companies across the globe, including Avis, Budget, Sunbelt Rentals and NationaLease, Record360’s asset condition management software allows companies to save time and cost, reduce damage disputes and improve customer relationships through increased transparency. “At ASG, we look for focused, disruptive software companies that are rethinking how industries should operate. The mobile-first video solution that the Record360 team has built transforms the trust factor in an asset transaction. We’re excited to partner with Record360 and support its rapid growth,” says ASG Group CEO, Dan Saper.

Since 2013, Record360 has grown rapidly through its focus on building the right team to deliver a best-in-class product and exceptional customer support. “We were an early adopter of the Record360 technology and the shift from paper to video has streamlined our operations, reduced losses and improved our customer service across all of our locations”, says David Deon, President Velocity Truck Rental & Leasing.

“When we decided to bring in a partner for our next chapter of growth, we knew we’d found something special in ASG,” said Record360’s Co-Founder, Shane Skinner. “ASG’s commitment to engaging and empowering employees and their expertise in growing SaaS businesses makes them the perfect partner as we continue building on Record360’s momentum.”

Record360’s Co-Founders Shane Skinner and Damon Haber are excited to remain active in the business. Damon will continue as Chief Revenue Officer and Shane as an adviser to the management team. Jesse Buckingham, an operating executive from ASG, has joined as CEO. “We’re thrilled to have Jesse join the team. He shares our passion for delivering value to our customers, cares deeply about the team, and brings valuable experience that will help us through our next phase of growth”, says Haber. “This is an exciting time for Record360. Shane and Damon have built an incredible product that customers love, and a team that’s able to take this to the next level. I’m grateful to be a part of the journey from here.” says Buckingham.

Record360 Justin Friberg, CTO, Shane Skinner, Co-Founder & forme
New CEO Jesse Buckingham (right) with CTO Justin Friberg and Co-Founder Shane Skinner.

About Record360
Record360 is the leading software for digital asset condition management. Record360’s mobile digital forms and asset condition management software allow companies to save time and cost, reduce damage disputes, and improve customer relationships through increased transparency. Record360 was founded in 2013, is based in Seattle, WA, and received initial funding from the Alliance of Angels and Bellingham Angels. To learn more about Record360 and receive a demo or free trial, call 206-489-3290, email info@record360.com, or visit www.record360.com.

About Alpine SG
Alpine SG, LLC (“ASG”) is a group of market-leading vertical SaaS companies, backed by Alpine Investors and operated by world-class PeopleFirst(™) leaders. ASG believes deeply in the power of people and data to grow great organizations, and that sharing knowledge, expertise, and resources across its community of businesses drives exponential growth. Founders of leading SaaS companies continue to trust ASG to grow their businesses and build even stronger legacies for the future. To learn more, visit www.alpinesg.com.

Media Contact:
Jesse Buckingham
CEO | Record360
info@record360.com

Record360 Asset Documentation App Integrated into TSDRENTAL

Seattle, WA, June 20, 2018Record360, the leading software for digital asset condition documentation and management, announced an integration with TSDRENTAL, the cloud-based solution used to track and manage rental vehicles. With Record360, fleet owners using TSDRENTAL can upgrade their walkaround process within their rental departments. Customers benefit from a streamlined digital approach, which utilizes time-stamps in real-time to determine the condition of the vehicle at hand-off and upon return. This greatly reduces unnecessary customer damage disputes/claims leading to better overall perceived customer service.

“Rental car companies work tirelessly to generate brand loyalty by providing excellent customer service and clean well maintained cars. Unfortunately the traditional paper walkaround process often undermines the customer experience and leads to unnecessary financial losses and lost customers. Record360 seamlessly optimizes the process of vehicle condition documentation with better clarity for both the customer and the rental company,” said Damon Haber, Record360 CRO.

TSD’s cloud fleet management solutions enable businesses to more efficiently manage rental and loaner car fleets. TSDRENTAL helps fleet managers improve CSI, reduce liability, and control costs through seamless, efficient and personalized customer service and paperwork processing. Moving forward, the two companies expect Record360 to also be integrated into TSD’s newest dealership solution.

Record360 is as simple to use as the camera on your smart phone. Users simply walk around the vehicle, using taps on a smart mobile device to capture video, images, highlights and necessary annotations from all angles. Record360 then creates a time-stamped, geo-tagged record stored in the cloud, including proof-of-condition in hand, virtually making disputes at the point-of-return a thing of the past.

 

About TSD

For more than 30 years, TSD has designed and delivered cutting-edge fleet management software solutions to help our clients manage their rental and loaner car fleets. Our software solutions are used by independent and franchise rental companies, dealerships, auto manufacturers and public auto groups worldwide. With more than 250 years of combined fleet management experience, we are driving the automotive industry. For more information please visit https://tsdweb.com/.

About Record360

Record360 is the leading software for digital asset condition documentation and asset condition management. Used by rental companies across the globe, including Avis, Budget, NationaLease,  and Sunbelt Rentals, Record360 brings greater transparency to condition reporting and helps companies boost their bottom line. Record360 was founded in 2013 and is based in Seattle, Washington.​ To learn more about the integrated solution including receiving a demo or free trial, call 206-489-3290, email info@record360.com, or visit www.record360.com.

Record 360 Media Contact:
Courtney Dazé
courtney@record360.com
www.record360.com

 

Photo by Kaique Rocha from Pexels

Record360 Announces Integration with Procede Software

Record360 automates processes that give Procede dealer customers
real-time visibility into asset condition, history and service needs

SEATTLE, WA, November 15, 2017 — Record360, the leading software for digital asset condition documentation and management, has partnered with Procede Software, developer of the cutting-edge Excede® Dealer Management System (DMS). Record360 functionality has been integrated into the Excede Lease-Rental web application, providing dealers with automated, real-time visibility into asset condition and service needs across their customer base and multiple dealer locations. Continue reading “Record360 Announces Integration with Procede Software”

Scrapping Paper And Saying Goodbye To Damage Disputes

Getting thorough, accurate condition reviews is never an easy feat. This is especially the case for businesses renting and leasing different types of assets. Paper forms can’t due justice to the wide variations in asset types, nor are they adaptable to multi-location settings. However, by going digital with condition reviews companies are overcoming these hurdles. Continue reading “Scrapping Paper And Saying Goodbye To Damage Disputes”

Streamline Condition Reviews Across Rental Locations

Multi-unit rental and leasing companies offer the convenience of letting customers rent from one location, and then return to another. While this can be a great customer service differentiator, it can wreak havoc on trying to maintain the physical condition of each and every asset. After all, how can a location receiving a just-rented asset really know its condition when it was checked out? Continue reading “Streamline Condition Reviews Across Rental Locations”

How This Equipment Rental Company Saved $7,500 Per Month

Damage expenses are a standard line item in any rental or leasing company’s income statement. When it comes to the construction equipment rental industry, this line item can take a major bite out of company profits. Yet it’s a problem savvy companies are finally learning how to overcome.  Continue reading “How This Equipment Rental Company Saved $7,500 Per Month”

They Key To Recouping Every Single Damage-Related Insurance Claim

Dealing with damages and insurance claims can feel like a necessary evil in the rental and leasing industry. Yet the real frustration comes when you have to pay for damages yourself because your insurance company denied a claim for damage you know a customer caused. It’s a very common problem that rental companies are finally learning how to overcome. Continue reading “They Key To Recouping Every Single Damage-Related Insurance Claim”

Working Around Absent Condition Sign Offs

Without everyone agreeing on an asset’s condition before and after rental, it’s next-to-impossible to recoup expenses from any damage incurred. However, in some industries, it’s particularly difficult to get a customer to sign off either before or after the rental, making damage disputes that much more common. With digital documentation featuring time-stamping and geo-tagging, savvy companies are working around this challenge. Continue reading “Working Around Absent Condition Sign Offs”

How To Cut Your Weekly Damage Disputes In Half

Damage disputes are an unfortunate part of the rental and leasing business. While they may lead to a company assuming the costs of fixing damage they did not cause, they arguably can lead to an even worse outcome: losing a valued customer. However, with improved asset condition documentation, companies are reducing disputes while preserving their high customer service standards. Continue reading “How To Cut Your Weekly Damage Disputes In Half”

Resolve 50% More Damage Disputes

Arguing over damages can destroy valuable customer relationships. Yet when it comes to assuming responsibility over who caused asset damage, arguments are bound to happen. However, with better asset documentation, rental and leasing companies are successfully removing disputes from their everyday operations. Continue reading “Resolve 50% More Damage Disputes”