In the rental business, nothing tarnishes a company’s relationships with its customers more than disputes around damage. It’s simply a CRM black hole. Whether arguments about existing damage at check-out versus check-in, different rules about what constitutes damage, or disagreements around costs, it’s always a lose-lose situation costing millions in lost claims and lost customers. Plus, disputes revolving around damage impact customer relationships, hurt customer service, and expose rental companies to negative press, ratings and reviews. Continue reading “Asset Protection: A 5-point plan for improving your vehicle sharing and rental business”
What to do when your Airbnb is wrecked by AirPnP or your FlightCar has its wings clipped.
BY BRYAN VAN GORDER
Renting out your car or home to travelers (or, conversely renting a car or home from others while traveling) has become big business. In fact, a Barclays research note published earlier this year suggests that Airbnb, one of the most widely known property rental services, is poised to overtake a majority of the established hotel chains within the next few years in terms of bookings. (They have already done so in terms of available rooms, expanding from 300,000 to more than a million last year.)
Continue reading “Ask the Expert: To Rent or Not to Rent Your Home? (Or car)”
See also: Geekwire.com, PE Hub, Puget Sound Business Journal…
Oversubscribed round led by The Alliance of Angels also includes Bellingham Angel Investors
Seattle WA, August 11, 2015 — Record360, which offers a patent-pending property inspection and asset condition reporting dashboard and mobile app, announced the close of an oversubscribed $1.5 million seed investment round. The round was led by The Alliance of Angels and also included Bellingham Angel Investors. Continue reading “Record360 Announces $1.5M Seed Investment”
As featured by Dwellable.
So you’re finally hitting the relax button after traveling to your sweet new vacation rental. But wait! Nothing will sour your hard-earned vacation like damage issues and disputes during your trip or when you return home. Indeed, when renting a vacation property, a long-term lease, or a shared space through a company like Dwellable, it’s critical to assess and document the condition of the property when you first arrive, or you can end up liable/paying for something you didn’t damage. Continue reading “Don’t Get Dinged For Dings You Didn’t Do: How to Avoid Damage and Liability When Renting a Vacation Property”
The app is already making waves in the travel industry, taking home the prize for Best Travel App of 2015 at the Elliot Awards, beating out stalwarts like Google Maps, Waze and TripAdvisor.
Anyone who has ever rented a car knows the specific anxiety that sets in when it comes time to slowly circle your vehicle to report preexisting damage to make sure you don’t get charged for it when you return the car. That mental anguish easily doubles when the employee tasked with assisting you and the diagram you’re marking up aren’t using a language you speak fluently. What’s Spanish for, “Is that a scratch or bird poop?” How do you ask, “Does that chip in the hub cap count?” in Mandarin? Continue reading “USA Today Travel: This app takes the anxiety out of reporting damage on rental cars or short-term apartment rentals”
Welcome to the Record360 Newsroom & Blog page!
We couldn’t be more excited to launch our business and consumer application – all designed to make the rental, exchange, inspection, documentation, and reporting process easier. Disputes over property condition come with large monetary, time, (and emotional) costs, so we’re taking the anxiety out of the process for everyone. Continue reading “Welcome to the Record360 Newsroom & Blog page!”